To help you get the best out of Claire-Louise Dance Academy (CLDA) and to understand our responsibilities to you and your responsibilities to us, please read the following terms and conditions. The language used should make these terms and conditions as clear as possible. The following policies exist to safeguard the wellbeing of our pupils and to ensure that the good name of our Studios continue to be associated with high quality teaching and enjoyment of dance. CLDA reserves the right to refuse entry to classes if these rules are not complied with. The studio will review and amend its policies on a regular basis and advises parents and pupils to read this document thoroughly to ensure a clear understanding is gained. Please contact a member of our team if you require further information.
1.1 In order for a place to be kept open for your child in our classes, payment is required monthly in advance, by subscription only.
1.2 After attending a 2 week paid trial, signing up through CLDA and setting up a subscription is the only registration and payment method CLDA will accept. We are no longer able to accept cash or cheques.
1.3 We reserve the right to make changes to these amounts and/or collection date if necessary. In this case, you will be given notice via email prior to collection.
1.4 Fees are reviewed annually.
1.5 The system we use is Membermeister. All registrations and payments are set up through our website which links to this system.
1.6 Payment will be taken from the account you specify on 1st/2nd of every month (unless otherwise reviewed with C-L). Any new customers joining from the 1st April will have to pay 2 months in advance for the 1st month and thereafter pay the monthly fee. They can then cancel at anytime. Existing CLDA customers will not need to pay 2 months in advance however they will need to give a month’s notice. They do not need to attend classes, but a month’s fees must be paid before the direct debit is cancelled. Failure to make payments on time may result losing your place in chosen class(es). If you are having trouble paying, please speak to a member of our team and we will do our best to help.
1.7 Prices are based on 37 weeks’ worth of classes and pro-rated over 12 months.
1.8 There is an annual membership fee of £30 (non-refundable) per person collected on the 1st April each year, to cover the setting up of each student on our system/insurances and licensing. If you join throughout the year the membership fee will reflect this. For example if you join in October (half way through the year) the membership fee will be £15. (£2.50/mth pro rated). You will receive a CLDA t-shirt on registration when you join after April 2025.
1.9 The subscription system ensures everyone pays on time as previously, 70% of fees were paid very late to CLDA, with some not being paid at all.
1.10 Fees and event payments are non-refundable.
1.11 In the event of a session being cancelled due to conditions out with our control, fees will be non-refundable.
1.12 If a class is cancelled then another one will be made up during half term or at the end of the term.
1.13 Adult dancers still need to pay the annual fee membership as above. They must book their class online through the website. They have the option to pay weekly OR by monthly subscription at a slightly lower cost to the PAYG option.
2.1 Should your child wish to cancel one of their classes then we require 1 month (4 week’s notice) written notice via email along with fees. (cldanceacademyinfo@gmail.com)
2.2 Any classes that fall under 5 students in total will be subject to being cancelled.
2.3 All unattended lessons are still payable. Substitute lessons can be arranged where applicable.
3.1 CLDA branded merchandise is available to order from https://www.ruddyduckprintshop.co.uk/claire-louise-dance-academy/
3.2. No jewellery or accessories to be worn to CLDA classes for obvious safety reasons.
3.3. Uniform must be worn at every session
3.4 Hair should be in a neat and tidy ponytail or bun.
3.5 Any student wishing to take part in our performances will be required to purchase/ hire costumes, tickets etc.
4.1 CLDA aim to provide the very best training. We will implement fun and discipline to do this. If we feel that any student is being disruptive on a regular basis we will issue a verbal warning. If this continues, we will speak to parent or guardian about the matter.
4.2 Promotional pictures and footage will be taken throughout the year during classes; we will require a written request if you do NOT wish for your child to take part. We may also work in collaboration with outside media companies in line with our data protection policy.
4.3 Our annual performance will be recorded professionally. Personal cameras and recording equipment are not permitted.
4.4 Any student found using a mobile phone will have the phone confiscated and returned at the end of the session. Mobiles aren’t permitted inside the studio, unless being used for learning purposes.
4.5 We advise that your child does not bring any valuables (i.e. phones, jewellery etc.) with them to the classes. CLDA do not accept any liability for lost or damaged belongings. Any belongings should have child’s name clearly marked.
4.6 No child will be allowed to leave the building without a parent/guardian (unless arranged otherwise) Your child’s safety is paramount to us.
4.7 CLDA cannot be held responsible for any injuries incurred during dance class. Teachers will ensure students are learning and progressing in a safe manner.
4.8 If you are going to be late to pick your child up, you must make contact the studio to inform us. Late pick up charges will apply.
5.1 Unruly, disruptive behaviour in class will not be tolerated. We have a strict antibullying policy in place and expect our students to always adhere to this.
5.2 We believe in teaching boundaries and setting a good example in line with our positive ethos to build our student’s confidence.
5.3 Our staff will not tolerate abusive or disruptive behaviour from students or parents. We will treat everyone with respect and appreciate the same in return.
5.4 If a child/parent displays consistent unruly or aggressive behaviour, this could result in termination of class membership.
6.1 Any medical conditions must be disclosed upon registration, and the responsibility falls on you, the parent/guardian, to update us when necessary thereafter. It is imperative that we are always fully aware of any health implications, for your child’s safety and your own peace of mind.
6.2 CLDA communication is made via email and social media. Please ensure you follow our social media platforms for recent updates and continue to check spam/junk email folders. It is the parent/guardian’s responsibility to keep up to date with all relevant information regarding their child.
6.3 From time to time, it will be essential for physical contact to take place between the teacher and student/peers. We always encourage safe practice and support students in doing so.
6.4 In the event of a session being cancelled due to conditions out with our control, fees will be non-refundable.
6.5 All events are a choice, therefore show participation is not compulsory.
If you have any questions or anything you would like to discuss further, please email our Principal Claire-Louise, who will be happy to help – cldanceacademyinfo@gmail.com
By signing up to our classes, you are agreeing to the Terms and Conditions currently in place.
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